by The Urban Master | Oct 22, 2018 | Useful Tips
How To Read Your Water Meter Your water meter reading should be taken every 30 days for the purposes of billing water consumption. You can see the date your meter was read at the top of page two of your bill. Why wasn’t my meter read? If council can’t read your meter,...
by The Urban Master | Oct 22, 2018 | FAQ's
Moving House I have recently become the new owner of a property, but I have not received the bill for this property. Am I responsible for paying this bill? There is often a time lag between when you become the new owner of a property, and when your local council or...
by The Urban Master | Oct 22, 2018 | FAQ's
Urban Device Isntallation Questions Q: Where does the installation process entail? A: The installation process entails that a small management device is installed on either the main water meter or main Kwh electrical meter from Council. Q: Can one fit the devices...
by The Urban Master | Oct 22, 2018 | FAQ's
Faults How do I report a leak on a road/footpath? If you see flowing or trickling clear water on a road, footpath or nature strip that is not a result of rainfall, or a damp patch that doesn’t dry up after a couple of days, you can complete a ‘Report a...
by The Urban Master | Oct 22, 2018 | FAQ's
Accounts & Billing With Urban Utilities it’s important for us to ensure that all clients have the right to fair billing from council and utility suppliers With our key management processes and account strategies we can ensure that all our clients are billed according...
