All your utility information processed from your property into the cloud with live integration with your council/municipality



True meter readings will allow for accurate billing as all your data will be processed directly to the council/municipality for accurate billing



Get access to the National Utilities Portal and view all your consumption data live and in the cloud 24/7 365 days of the year


With Urban Utilities you can now get the access you deserve to all your utility consumptions by making use
of our “National Utilities Portal”, get all your electrical & water consumptions from your property live and in the cloud

Urban Utilities Account Management and Customer Portal Delivers an Exceptional Customer Experience

Put an end to Incorrect Billing and Estimations, No more incorrect meter readings and frustrations with your utility accounts. The Urban Customer Portal specifically designed for clients that wants to ensure their utility bills are correct and accurate.

Available 24/7/365, our customer portal allows clients to view their utility consumptions and billing information live, the solution caters for all type of property owners and can be scaled as needed to provide the most accurate and drilled down information to cater for specific needs

Discover how we increase client engagement with a range of self-serve features, and utility support structures all integrated into our Urban Utilities customer interface.

Let us help you!

Our product offerings allow property owners to take back control on monthly spend towards council utility bills and ensure that all consumption’s as per the council bill provided is accurate with true and correct readings.

All our processes interlink with our management programme solution to ensure transparency in control when it comes to all council / municipality & Eskom billing” process. The “Urban Utilities” management tool does “not” replace the current council meter/bill but works together in the solution to provide more control to the billing processes from council’s / municipalities & Eskom, with dedicated management and live information functionality integrated into the main process.

Urban Utilities fully manage each client’s council/municipal or Eskom structure with full auditing processes, accurate consumption’s and correct billing strategies to ensure each property owners utilities bill is correct; accurate and transparent.

Meet Sam

Electrical Meters in the field

Water Meters in the field

Tank Infrastructure Managed

Geyser Units Managed

Become a Partner

Partner with “Urban Utilities” today and implement our product solutions into your current business scope or start something new.

Receive sole distribution rights in your current area or region and make a change in your community.

Join the Urban family today

Urban Utilities is a proudly South African company and as a Level 2 BEE contributor, Urban Utilities is committed to demonstrating sustainability by supporting social transformation and job creation in South Africa


Black Ownership


Procurement Recognition

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SA sewage is now being checked to track Covid-19 hotspots

The Water Research Commission is hunting for traces of the Covid-19-causing coronavirus in South Africa’s wastewaterStudies suggest that genetic material from the virus can remain in human faeces for a number of days and that it would be possible to track disease...

What our electricity bills will cost after the upcoming tariff hike in 2020

Imagine you made a mistake at work that affected the entire country. Your indiscretion wasn’t a one-off, and it cost the economy billions. Now imagine facing your customers and saying “you’ll have to pay me more for this service”. It is Eskom’s world, and we are all...

African “Utility Week” 11 – 15 May 2020

Connect with “Urban Utilities” during the next edition of the African Utility Week taking place from 11 – 15 May 2020

Useful Links & Tips

Urban Utilities Office

Design Quarters, Nicol Grove Office Park, William Nicol drive, Cnr Leslie, Fourways, Gauteng, South Africa

Information Contact Number

National Office
+27 (0) 11 780 8235

Emaill Us

Click here to email ENQUIRIES
Click here to email SALES


Meter Readings In The Cloud

Get acces to all your property consumption data live from your property

Tank Level Management

Manage and view all your starage tank levels and reservoir processes

Council Account Disputes

Let us handle your Council / Municipal account dispute in full

Renewable Energy

Renewable energy is the way of the future for sustainable energy


About The Urban Portal

The gateway to your utilities consumption data

Manage Your Council Account

Manage your council / municipal account from within the urban portal

Billing & Payments

Pay your council / municipal account from within the urban portal


Report Water Leaks

Report any water leak within your local area
and we will report it

Book a Plumber or Electrician

Need Help
Book a plumber or electrician online

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