Urban Council Account Management

Want to save money on utility bills while optimising energy & water consumption and benefiting from the guidance of a trusted advisor in utilities?

We pride ourselves on being the main utilities management company that does all this and more. With us you don’t have to worry about your council account as we manage your account to the full. No more council account problems, billing issues, meter reading discrepancies, estimations or disconnection notices.

The Urban Management process caters for privately owned free standing properties,complexes, industrial parks, commercial property and shopping centres, saving money and resources are critical goals. Urban Utility Management gives you accurate information and advice on your utilities, from energy to water and waste. Our expertise and service implementation is what you need to reduce utility costs, improve efficiency, lower expenses and enhance accurate billing from council and utility suppliers.

Do You Have Council Issues?

A

General Account Issues

A

Incorrect Meter Readings

A

Incorrect Monthly Billing & Estimations

A

Arrear Accounts

A

Disconnections from Council

Meter Readings Collected In The Cloud

  • Monthly Property Utilities Meter Reading on Consumption and Status Data (Done via our cloud network architecture)
  • Monthly Property Municipal Billing Audits
  • Monthly Property Utility Meter Reading Consumption Submission To (Council / Municipality or Eskom) (Submissions
  • Done By Means Of Electronic data file)
  • Accurate Property Municipal Billing Conformation After Submission Of Property Meter Reading Data (Client SMS and E-mail functionality)
  • Property Utility Consumption Tracking On A Monthly Basis
  • Elimination of sliding Scale Billing and Estimations
  • Monthly Client Feedback on Municipal Billing Status And Accounts

What You Get

  • Monthly Meter Readings (Open & Closing)
  • Meter Readings processed to your local council (no more phone in readings)
  • Accurate Billing as per true reflections
  • Full account management by Urban Utilities
  • No more disconnections or notices from council
  • Live consumption data on the portal and mobile app’s
  • True reflections and monthly forecasting on usage
  • Build monthly and yearly history on your property consumption’s
  • Live consumption charts / exportable data
  • Property leak detection with instant warning notification

    • Let us manage your council account

    Contact Us Today

    For Us to manage your council account and provide you with access to accurate monthly billing on your electricity or water consumption’s from council is fairly simple and easy to put in place. You can either do “Electricity or Water” or both as the choice is yours, prepaid meters can also be monitored with the same strategy so don’t let your current prepaid meter stop you from managing the rest of your account.

    Make contact with us today to find out how we we go about it and get your account freedom soon as possible.

    Manage My Account

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    Urban Utilities Office

    Design Quarters, Nicol Grove Office Park, William Nicol drive, Cnr Leslie, Fourways, Gauteng, South Africa
    v

    Information Contact Number

    National Office
    +27 (0) 11 780 8235

    Emaill Us

    Click here to email ENQUIRIES
    Click here to email SALES

    UTILITY SOLUTIONS

    Meter Readings In The Cloud

    Get acces to all your property consumptions

    g

    Tank Level Management

    Manage and view all your starage tank levels

    Council Account Disputes

    Let us handle your account disputes

    Renewable Energy Solutions

    The Urban renawable solutions

    CUSTOMER PORTAL

    About The Urban Portal

    The gateway to your utilities consumption data

    Manage Your Council Account

    Manage your council / municipal account from within the urban portal

    Billing & Payments

    Pay your council / municipal account from within the urban portal

    URBAN PRICING

    Pricing On Cloud Readings

    Get acces to all your property consumption data live from your property

    g

    Pricing on Tank Level Management

    Manage and view all your starage tank levels and reservoir processes

    Pricing On Geyser Management

    Pretect your home from water damage caused by geyser burst or leaks

    PRICING

    Utility Management

    Always know what you’ll pay for accurate water meter readings

    12 Months

    R1100

    PER METERING UNIT

    Annual Meter Management

    Unit Price

    R900

    What Is Included

    1x Utility Metering Device
    Daily Meter Readings
    Live Access to property data
    Integrated With all Councils
    24h Utility support

    Join Now

    Monthly

    R100

    PER METERING UNIT

    Monthly Meter Management

    Unit Price

    R900

    What Is Included

    1x Utility Metering Device
    Daily Meter Readings
    Live Access to property data
    Integrated With all Councils
    24h Utility support

    Join Now

    24 Months

    R2100

    PER METERING UNIT

    Bi-annual Meter Management

    Unit Price

    R900

    What Is Included

    1x Utility Metering Device
    Daily Meter Readings
    Live Access to property data
    Integrated With all Councils
    24h Utility support

    Join Now

    Learn more about our Cloud Metering

    FAQs

    Frequently asked questions

    HOW CAN I JOIN URBAN UTILITIES?

    You can join Urban Utilites and have your property utilities account managed by simply clicking on the Join Now button, by sellecting your option best suited.

    WHAT COST ARE INVOLVED IN JOINING?

    The cost structure are divided into 2 main sections:

    Monthly Management Fees:
    – Monthly fee per meter installed @ R100 p/m

     

    Equipment Fees: (once off)
    – Water Management Device @ R865 incl
    – Electrical Management Device + electrical Kw/h meter @ R2315 incl

    The above fees exclude installation fees

    HOW WOULD MY METER READINGS BE TAKEN?

    Urban Utilities would install a small device on either the (Water or Electrical) infrastructure that would allow us to capture all consumptions through our integrated cloud based network.

    HOW DOES IT INTEGRATE WITH MY COUNCIL?

    Urban Utilities developed a stable integrated process that integrates with each council, this allows for all the data as collected from the property on either (Water or Electricity) to be provided to the specific council. This all happens on a monthly basis and gets processed directly from the main Urban platform via a automated process.

    WHAT NEEDS TO BE INSTALLED TO ALLOW FOR THE AUTOMATED READINGS?
    To capture the actual consumption readings live from your property Urban Utilities would need to install a small device on either the (Water or Electrical) architecture that would allow for the actual meter data to be processed into the Urban network infrastructure.

    The Urban IoT network is cloud based thus allowing for the installations to be done seamlessly and without any major changes on the property.
    90% of the installation is a plug & Play and can be done by any property owner. The other 10% only comes into effect if changes on the property architecture is needed and this would need to be done by either a qualified “electrician or plumber”.

    WHERE WOULD I BE ABLE TO VIEW MY PROPERTIES UTILITIES DATA?

    Urban Utilities designed a state of the art “National Utilities Portal” that allows for direct interaction between the actual property data, the property owner and the the utilities provider.
    This process allows for direct interaction between all parties, thus allow the flow of true and accurate information and utilities data to be processed 24/7 365 days of the year directly from the utilities portal.

    Access to the “National Utilities Portal” can be obtained by registering on the national platform
    Click here to register and Join Urban Utilities

    Storage Tank Management

    Storage tank level indication at your finger tips

    12 Months

    R1200

    PER STORAGE TANK / ANNUALLY

    Annual Storage Tank Management

    Unit Price

    R2 265.50 

    What Is Included

    1x Storage Tank Device
    Real Time Storage Tank Levels
    Live Access To Storage Tank Data
    Integrated Stock Control Process
    Full Reporting Platform
    Real Time Level Wornings
    24h support

    Join Now

    Monthly

    R100

    PER STORAGE TANK / MONTHLY

    Monthly Storage Tank Management

    Unit Price

    R2 265.50 

    What Is Included

    1x Storage Tank Device
    Real Time Storage Tank Levels
    Live Access To Storage Tank Data
    Integrated Stock Control Process
    Full Reporting Platform
    Real Time Level Wornings
    24h support

    Join Now

    24 Months

    R2400

    PER STORAGE TANK / BI-ANNUALLY

    Bi-annual Storage Tank Management

    Unit Price

    R2 265.50 

    What Is Included

    1x Storage Tank Device
    Real Time Storage Tank Levels
    Live Access To Storage Tank Data
    Integrated Stock Control Process
    Full Reporting Platform
    Real Time Level Wornings
    24h support

    Join Now

    Learn more about our Storage Tank Management

    FAQs

    Frequently asked questions

    HOW CAN I JOIN URBAN UTILITIES?

    You can join Urban Utilites and have your tank level account managed by simply clicking on the Join Now button, by sellecting your option best suited.

    WHAT COST ARE INVOLVED IN JOINING?

    The cost structure are divided into 2 main sections:

    Monthly Management Fees:
    – Monthly fee per meter installed @ R100 p/m

     

    Equipment Fees: (once off)
    – Tank Level Management Device
    @ R2265.50 incl

     

    The above fees exclude installation fees

    HOW WOULD MY TANK LEVELS BE MANAGED?

    All tank levels are managed through our state of the art IoT “LSM” unit. The unit forms part of the smart level sensing network that transmit all the relevant data into the cloud in realtime, this allows for valuable insight into the current tank status with loads of extra functionalities available to the user.

    Read more about this on our product page by clicking here

    HOW DOES IT INTEGRATE ON THE NETWORK?

    The “LSM” units communicate onto our secure Urban IoT network, this process takes place in realtime to provide accurate and realtime information to the client.

    All “LSM” units are free of any wiring and do not need to have electricity to operate, thus they can be implemented completely independently, where ever you need them the most even if its in rural areas.

    WHAT NEEDS TO BE INSTALLED TO ALLOW FOR THE AUTOMATED TANK LEVEL MANAGEMENT?

    To capture the actual tank level information live from your storage tanks, Urban Utilities would need to install a small device on storage tanks that would allow for the actual data to be processed into the Urban network infrastructure.

    The Urban IoT network is cloud based thus allowing for the installations to be done seamlessly and without any major changes in the infrastructure.

    90% of the installation is a plug & Play and can be done by any property owner. The other 10% only comes into effect if changes on the architecture are needed and this would need to be done by either a qualified “installer”.

     

    Read more about this on our product page by clicking here

    WHERE WOULD I BE ABLE TO VIEW MY TANK LEVEL DATA?

    Urban Utilities designed a state of the art “Tank Level Management System” that allows for direct interaction between the actual tank level data and the client, this all takes place through our Urban Tank Portal

    This process allows for direct interaction between all parties, thus allowing the flow of true and accurate information and tank level data to be processed 24/7 365 days of the year directly from the interactive tank level portal

    Access to the “NTank Level Portal” can be obtained by registering on the national platform
    Click here to register and Join Urban Utilities

    Geyser Burst Management

    Detect geyser burst and prevent water damage

    12 Months

    R1200

    PER GEYSER / ANNUALLY

    Annual Geyser Management

    Unit Price

    R2 288.50

    What Is Included

    1x Geyser Device
    Real Time Geyser Valve Control
    Real Time Burst Wornings
    (SMS, Email & Push Notifications)
    Real Time Leak Detection
    Full Reporting Platform
    24h support

    Join Now

    Monthly

    R100

    PER GEYSER / MONTHLY

    Monthly Geyser Management

    Unit Price

    R2 288.50

    What Is Included

    1x Geyser Device
    Real Time Geyser Valve Control
    Real Time Burst Wornings
    (SMS, Email & Push Notifications)
    Real Time Leak Detection
    Full Reporting Platform
    24h support

    Join Now

    24 Months

    R2400

    PER GEYSER / BI-ANNUALLY

    Bi-annual Geyser Management

    Unit Price

    R2 288.50

    What Is Included

    1x Geyser Device
    Real Time Geyser Valve Control
    Real Time Burst Wornings
    (SMS, Email & Push Notifications)
    Real Time Leak Detection
    Full Reporting Platform
    24h support

    Join Now

    Learn more about our Storage Tank Management

    FAQs

    Frequently asked questions

    HOW CAN I JOIN URBAN UTILITIES?

    You can join Urban Utilites and have your property geyser managed by simply clicking on the Join Now button, by sellecting your option best suited.

    WHAT COST ARE INVOLVED IN JOINING?

    The cost structure are divided into 2 main sections:

    Monthly Management Fees:
    – Monthly fee per meter installed @ R100 p/m

     

    Equipment Fees: (once off)
    – Geyser Management Device @ R2288.50 incl

    The above fees exclude installation fees

    HOW WOULD MY GEYSER BE MAMANGED?

    The geyser management units are designed for control over the water management process that takes place on the geyser itself.

    In the case of a geyser burst or leak the number one issue that comes into play would be the possibility of water damage caused by the leak or a burst geyser. The geyser units act as a water detection device that shuts off the water in the event that a burst or leak in the geyser is detected.

    The Urban management system then controls that actions around the possible geyser burst and leak by processing early warning messages to the property owner of the event via (sms, email and push notifications) through the urban portal.

    The Geyser unit also allows for integration to your insurance provider by allowing the data to be processed to them in the event of a geyser burst or leak that will assist with immediate repairs and claims in the process.

    HOW DOES IT INTEGRATE WITH MY INSURANCE PROVIDER?

    We have an integration process that takes place with the insurance providers in South Africa that allow for each geyser management device installed to be processed and linked on the policy of each client in accordance with the policy process in place.

    This will allow for the data process to take place between the geyser management device and the insurance provider.

    WHAT NEEDS TO BE INSTALLED TO ALLOW FOR MY GEYSER TO BE MANAGED?

    To manage a geyser live from your property Urban Utilities would need to install a small device on the geyser architecture that would allow for the actual geyser to be managed and the data to be processed into the Urban network infrastructure.

    The Urban IoT network is cloud based thus allowing for the installations to be done seamlessly and without any major changes in the properties geyser architecture.

    90% of the installation is a plug & Play and can be done by any property owner. The other 10% only comes into effect if changes on the property architecture are needed and this would need to be done by a qualified plumber.

    WHERE WOULD I BE ABLE TO VIEW MY PROPERTIES GEYSER DATA?

    Urban Utilities designed a state of the art “National Utilities Portal” that allows for direct interaction between the actual property data that includes the geyser infrastructure, the property owner and the insurance providers.
    This process allow the flow of true and accurate information and utilities / geayser data to be processed 24/7 365 days of the year directly from the Urban utilities portal.

    Access to the “National Utilities Portal” can be obtained by registering on the national platform
    Click here to register and Join Urban Utilities

    UTILITY SUPPORT

    Report Water Leaks

    Report any water leak within your
    local area

    Book a Plumber or Electrician

    Need Help
    Book a plumber or electrician online

    Support Ticket

    Lodge a general utilities support
    ticket with us

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