CONNECT YOUR PROPERTY IN THE CLOUD

Do you have monthly billing issues with your Council/Municipality account?

Estimations and incorrect billing?

Would you like to be able to view your utility consumptions before billing takes place?

We at Urban Utilities supply our customers with second-to-none self-service access to their utility information with state of the art meter and smart meter consumption information, accessed through the Urban Customer Portal.

With a focus on customer engagement— our portal allows customers to view usage data that helps them make beneficial, cost-saving decisions on how and when they use their utilities. The infrastructure also ensures that accurate meter readings are captured on a live feed, allowing all clients to be billed on accurate readings eliminating estimated billing.

With consumption readings from our intelligent meter reading network (in the cloud), customers gain easy access to detailed data, patterns and insight into how much water, electricity, gas or other utilities they are using.

Once collected, this data can be:

  • Displayed via interactive consumption charts across all platforms from the Urban Portal dashboard
  • Charted and downloaded using the export reporting format for customer’s personal records
  • Helpful to customers to view all meter usage in a forecasted and historical data set

 

The Urban infrastructure also allows client to tap into the “Leak Detection” module that will act as an early warning for possible leaks within the property.

This system will provide clients with leak insight to:

  • Possible leak warnings via (SMS, Email & Customer Portal Notifications)
  • Leak values for the period visible on the customer portal
  • Integrated data information for insurance claims

Management Device Pricing

Electrical Management Device

  • Includes access to the Urban Portal
  • Full access to all electrical consumptions on the property
  • Full council account management from Urban Utilities
  • This feature does not include installation (if needed)

Price

R1200

Get up to 50% discount by using the discount code below:

UrbanU2019/10/11

Water Management Device

  • Includes access to the Urban Portal
  • Full access to all water consumptions on the property (including leak detection on property infrastructure)
  • Full council account management from Urban Utilities
  • This feature does not include installation (if needed)

Price

R1200

Get up to 50% discount by using the discount code below:

UrbanU2019/10/11

Monthly Management Fees

Monthly management fee charged per device.

The Monthly Fee Includes

  • Monthly Council/Municipality account management
  • Full integrtion on account with live consumption processing to council & Municipality.

Price

R100

Want to make use of the Urban Utility Portal and view your Electrical & Water consumption data live in the cloud

Then Follow the link below and register on the portal

Get up to 50% discount by using the discount code below when you register your property on the urban portal:

UrbanU2019/10/11

Or complete the form below and one of the Urban team members

will make contact with you soon as possible

Contact Us

Submit Valid Email Address
Submit Valid Phone Number
Submit Valid Details

Useful Links & Tips

Urban Utilities Office

Design Quarters, Nicol Grove Office Park, William Nicol drive, Cnr Leslie, Fourways, Gauteng, South Africa
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Information Contact Number

National Office
+27 (0) 11 780 8235

Emaill Us

Click here to email ENQUIRIES
Click here to email SALES

UTILITY SOLUTIONS

Meter Readings In The Cloud

Get acces to all your property consumption data live from your property

Tank Level Management

Manage and view all your starage tank levels and reservoir processes

Council Account Disputes

Let us handle your Council / Municipal account dispute in full

Renewable Energy

Renewable energy is the way of the future for sustainable energy

CUSTOMER PORTAL

About The Urban Portal

The gateway to your utilities consumption data

Manage Your Council Account

Manage your council / municipal account from within the urban portal

Billing & Payments

Pay your council / municipal account from within the urban portal

SUPPORT REQUEST

Report Water Leaks

Report any water leak within your local area
and we will report it

Book a Plumber or Electrician

Need Help
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