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Utility Data In The Cloud

Access your utility data live in the cloud

Tank Level Management

Level control at your fingertips

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Council Account Disputes

Billing account dispute processes

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Geyser Management

Control your geysers with build-in burst warnings

Renewable Energy

Green energy solutions

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About The Urban Portal

Your gateway to your utility data

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Council Account Management

Let us manage your council account the correct way

Utility Billing & Payments

Your all in one council billing payment process

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Utility Software - uSOFT

The #1 utility software used worldwide

Metering Equipment

Top utility metering equipment brands

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Report Water Leaks

Report major water leaks that you know off

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Need Electricians or Plumbers

Access to accredited electricians and plumbers when you need them most

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System Support

Get 24/7 support on the uSOFT portal

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Lodge a support ticket for assistance

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Urban Utilities is the industry’s trusted utility provider. Whether you need basic compliance or you’re ready to go beyond AI with utility analytics and cloud management, we have the solutions to help you manage your utility processes better.

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Urban Utilities Office

Design Quarters, Nicol Grove Office Park, William Nicol drive, Cnr Leslie, Fourways, Gauteng, South Africa

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Operating Hours

Mon – Thu: 8am – 5pm
Fri: 8am – 1pm
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Information Contact Number

National Office
+27 (0) 11 780 8235

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Support Number: 0800 172 979

For any electrical, plumbing faults, or reporting on faulty electrical meters or urban water leaks

24 Hours a day, 365 days a year

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Urban Utilities Office

Design Quarters, Nicol Grove Office Park, William Nicol drive, Cnr Leslie, Fourways, Gauteng, South Africa
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Information Contact Number

National Office
+27 (0) 11 780 8235

Emaill Us

Click here to email ENQUIRIES
Click here to email SALES

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