Water Efficiency

We live in the driest continent in the world, so it’s important we use our water resources wisely and adjust our water use when conditions change.

After a record dry winter and a forecast hot summer ahead, Urban Water has launched the drought readiness phase of its Drought Response Plan across South Africa. While water restrictions are still only in place in certain areas with in South Africa, everyone is being encouraged to use water wisely.

Top Water Wise Tips

Read your water bill and water meter

Information on your bill can help you become aware of your household or business use and regular readings of your water meter can help you monitor consumption. This can help you discover any concealed leaks, which can be wasting thousands of litres of water, with no visible signs on the surface.

Click here for info on how to read your water meter.

Fix leaks

Leaks can waste thousands of litres of water. Check your toilets, taps, showerheads, irrigation systems and pipes and repair leaks as soon as possible.

Use water efficient appliances and fixtures

Water efficient appliances can significantly reduce your water use and save you money in the long term. Look for products showing the Water Efficiency Labelling and Standards rating sticker or visit the Smart Watermark website for certified water efficient services and products.

UTILITY SOLUTIONS

Meter Readings In The Cloud

Get acces to all your property consumption data live from your property

Tank Level Management

Manage and view all your starage tank levels and reservoir processes

Council Account Disputes

Let us handle your Council / Municipal account dispute in full

Renewable Energy

Renewable energy is the way of the future for sustainable energy

CUSTOMER PORTAL

About The Urban Portal

The gateway to your utilities consumption data

Manage Your Council Account

Manage your council / municipal account from within the urban portal

Billing & Payments

Pay your council / municipal account from within the urban portal

SUPPORT REQUEST

Report Water Leaks

Report any water leak within your local area
and we will report it

Book a Plumber or Electrician

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