Urban Plumbing – 24/7 Plumbing Services

Welcome to Urban Plumbing, the largest plumbing maintenance company in South Africa.

Established in 1997 we offer comprehensive, integrated and complete plumbing related services that range from supply, installation, repair and maintenance of complete water purification systems, geysers, electrical wiring, pool motors and borehole pumps, security and garden lighting, electric fencing and electricity saving devices such as geyser timers and energy efficient lighting, as well as professional drain cleaning services.

Urban Plumbing is a national enterprise with specialist divisions that operate across South Africa to ensure dedicated service to our clients at any given point in time.

We benchmark world standards. All our operations are aligned to international ISO 9001 Business Quality Management Systems, ISO 14001 Environmental Management and OHSAS 18001 Occupational Health and Safety Management Systems.

Controlled from a dedicated head office premises in Fourways Johannesburg, our Network currently consists of branches nationwide that provides a true and literal 24-hour service, 7 days a week, throughout the year.

Our Control Room is staffed seven days a week right around the clock. This enables us to deliver instant response, no matter what time of day or night you may need us. Urban Plumbing and its divisions never sleep at our various locations across South Africa.

All PLUMBING teams vehicles are radio controlled. Our service teams carry cell-phones, making it easy to re-direct the nearest team, in emergencies.

We service all economic institutions that need plumbing services including the commercial, industrial and domestic sectors, body corporate’s, home owners associations and government departments. Thus no work is to big or to small for us as we dedicate our service to all industries and property owners.

Services We Offer

  • General 24h plumbing
  • Geyser Repairs and Replacements
  • Blocked Drains
  • Burst & Leaking Pipes
  • CCTV Camera Drain Inspection
  • Support number: 0800 172 979

    Send a support email CLICK HERE

    Useful Links & Tips

    Urban Utilities Office

    Design Quarters, Nicol Grove Office Park, William Nicol drive, Cnr Leslie, Fourways, Gauteng, South Africa
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    Information Contact Number

    National Office
    +27 (0) 11 780 8235

    Emaill Us

    Click here to email ENQUIRIES
    Click here to email SALES

    Pricing On Cloud Readings
    g
    Pricing on Tank Level Management
    Pricing On Geyser Management

    PRICING

    Utility Management

    Always know what you’ll pay for accurate water meter readings

    12 Months

    R1100

    PER METERING UNIT

    Annual Meter Management

    Unit Price

    R900

    What Is Included

    1x Utility Metering Device
    Daily Meter Readings
    Live Access to property data
    Integrated With all Councils
    24h Utility support

    Monthly

    R100

    PER METERING UNIT

    Monthly Meter Management

    Unit Price

    R900

    What Is Included

    1x Utility Metering Device
    Daily Meter Readings
    Live Access to property data
    Integrated With all Councils
    24h Utility support

    24 Months

    R2100

    PER METERING UNIT

    Bi-annual Meter Management

    Unit Price

    R900

    What Is Included

    1x Utility Metering Device
    Daily Meter Readings
    Live Access to property data
    Integrated With all Councils
    24h Utility support

    Learn more about our Cloud Metering

    FAQs

    Frequently asked questions

    HOW CAN I JOIN URBAN UTILITIES?

    You can join Urban Utilites and have your property utilities account managed by simply clicking on the Join Now button, by sellecting your option best suited.

    WHAT COST ARE INVOLVED IN JOINING?

    The cost structure are divided into 2 main sections:

    Monthly Management Fees:
    – Monthly fee per meter installed @ R100 p/m

     

    Equipment Fees: (once off)
    – Water Management Device @ R865 incl
    – Electrical Management Device + electrical Kw/h meter @ R2315 incl

    The above fees exclude installation fees

    HOW WOULD MY METER READINGS BE TAKEN?

    Urban Utilities would install a small device on either the (Water or Electrical) infrastructure that would allow us to capture all consumptions through our integrated cloud based network.

    HOW DOES IT INTEGRATE WITH MY COUNCIL?

    Urban Utilities developed a stable integrated process that integrates with each council, this allows for all the data as collected from the property on either (Water or Electricity) to be provided to the specific council. This all happens on a monthly basis and gets processed directly from the main Urban platform via a automated process.

    WHAT NEEDS TO BE INSTALLED TO ALLOW FOR THE AUTOMATED READINGS?
    To capture the actual consumption readings live from your property Urban Utilities would need to install a small device on either the (Water or Electrical) architecture that would allow for the actual meter data to be processed into the Urban network infrastructure.

    The Urban IoT network is cloud based thus allowing for the installations to be done seamlessly and without any major changes on the property.
    90% of the installation is a plug & Play and can be done by any property owner. The other 10% only comes into effect if changes on the property architecture is needed and this would need to be done by either a qualified “electrician or plumber”.

    WHERE WOULD I BE ABLE TO VIEW MY PROPERTIES UTILITIES DATA?

    Urban Utilities designed a state of the art “National Utilities Portal” that allows for direct interaction between the actual property data, the property owner and the the utilities provider.
    This process allows for direct interaction between all parties, thus allow the flow of true and accurate information and utilities data to be processed 24/7 365 days of the year directly from the utilities portal.

    Access to the “National Utilities Portal” can be obtained by registering on the national platform
    Click here to register and Join Urban Utilities

    Storage Tank Management

    Storage tank level indication at your finger tips

    12 Months

    R1200

    PER STORAGE TANK / ANNUALLY

    Annual Storage Tank Management

    Unit Price

    R2 265.50 

    What Is Included

    1x Storage Tank Device
    Real Time Storage Tank Levels
    Live Access To Storage Tank Data
    Integrated Stock Control Process
    Full Reporting Platform
    Real Time Level Wornings
    24h support

    Monthly

    R100

    PER STORAGE TANK / MONTHLY

    Monthly Storage Tank Management

    Unit Price

    R2 265.50 

    What Is Included

    1x Storage Tank Device
    Real Time Storage Tank Levels
    Live Access To Storage Tank Data
    Integrated Stock Control Process
    Full Reporting Platform
    Real Time Level Wornings
    24h support

    24 Months

    R2400

    PER STORAGE TANK / BI-ANNUALLY

    Bi-annual Storage Tank Management

    Unit Price

    R2 265.50 

    What Is Included

    1x Storage Tank Device
    Real Time Storage Tank Levels
    Live Access To Storage Tank Data
    Integrated Stock Control Process
    Full Reporting Platform
    Real Time Level Wornings
    24h support

    Learn more about our Storage Tank Management

    FAQs

    Frequently asked questions

    HOW CAN I JOIN URBAN UTILITIES?

    You can join Urban Utilites and have your tank level account managed by simply clicking on the Join Now button, by sellecting your option best suited.

    WHAT COST ARE INVOLVED IN JOINING?

    The cost structure are divided into 2 main sections:

    Monthly Management Fees:
    – Monthly fee per meter installed @ R100 p/m

     

    Equipment Fees: (once off)
    – Tank Level Management Device
    @ R2265.50 incl

     

    The above fees exclude installation fees

    HOW WOULD MY TANK LEVELS BE MANAGED?

    All tank levels are managed through our state of the art IoT “LSM” unit. The unit forms part of the smart level sensing network that transmit all the relevant data into the cloud in realtime, this allows for valuable insight into the current tank status with loads of extra functionalities available to the user.

    Read more about this on our product page by clicking here

    HOW DOES IT INTEGRATE ON THE NETWORK?

    The “LSM” units communicate onto our secure Urban IoT network, this process takes place in realtime to provide accurate and realtime information to the client.

    All “LSM” units are free of any wiring and do not need to have electricity to operate, thus they can be implemented completely independently, where ever you need them the most even if its in rural areas.

    WHAT NEEDS TO BE INSTALLED TO ALLOW FOR THE AUTOMATED TANK LEVEL MANAGEMENT?

    To capture the actual tank level information live from your storage tanks, Urban Utilities would need to install a small device on storage tanks that would allow for the actual data to be processed into the Urban network infrastructure.

    The Urban IoT network is cloud based thus allowing for the installations to be done seamlessly and without any major changes in the infrastructure.

    90% of the installation is a plug & Play and can be done by any property owner. The other 10% only comes into effect if changes on the architecture are needed and this would need to be done by either a qualified “installer”.

     

    Read more about this on our product page by clicking here

    WHERE WOULD I BE ABLE TO VIEW MY TANK LEVEL DATA?

    Urban Utilities designed a state of the art “Tank Level Management System” that allows for direct interaction between the actual tank level data and the client, this all takes place through our Urban Tank Portal

    This process allows for direct interaction between all parties, thus allowing the flow of true and accurate information and tank level data to be processed 24/7 365 days of the year directly from the interactive tank level portal

    Access to the “NTank Level Portal” can be obtained by registering on the national platform
    Click here to register and Join Urban Utilities

    Geyser Burst Management

    Detect geyser burst and prevent water damage

    12 Months

    R1200

    PER GEYSER / ANNUALLY

    Annual Geyser Management

    Unit Price

    R2 288.50

    What Is Included

    1x Geyser Device
    Real Time Geyser Valve Control
    Real Time Burst Wornings
    (SMS, Email & Push Notifications)
    Real Time Leak Detection
    Full Reporting Platform
    24h support

    Monthly

    R100

    PER GEYSER / MONTHLY

    Monthly Geyser Management

    Unit Price

    R2 288.50

    What Is Included

    1x Geyser Device
    Real Time Geyser Valve Control
    Real Time Burst Wornings
    (SMS, Email & Push Notifications)
    Real Time Leak Detection
    Full Reporting Platform
    24h support

    24 Months

    R2400

    PER GEYSER / BI-ANNUALLY

    Bi-annual Geyser Management

    Unit Price

    R2 288.50

    What Is Included

    1x Geyser Device
    Real Time Geyser Valve Control
    Real Time Burst Wornings
    (SMS, Email & Push Notifications)
    Real Time Leak Detection
    Full Reporting Platform
    24h support

    Learn more about our Geyser Management

    FAQs

    Frequently asked questions

    HOW CAN I JOIN URBAN UTILITIES?

    You can join Urban Utilites and have your property geyser managed by simply clicking on the Join Now button, by sellecting your option best suited.

    WHAT COST ARE INVOLVED IN JOINING?

    The cost structure are divided into 2 main sections:

    Monthly Management Fees:
    – Monthly fee per meter installed @ R100 p/m

     

    Equipment Fees: (once off)
    – Geyser Management Device @ R2288.50 incl

    The above fees exclude installation fees

    HOW WOULD MY GEYSER BE MAMANGED?

    The geyser management units are designed for control over the water management process that takes place on the geyser itself.

    In the case of a geyser burst or leak the number one issue that comes into play would be the possibility of water damage caused by the leak or a burst geyser. The geyser units act as a water detection device that shuts off the water in the event that a burst or leak in the geyser is detected.

    The Urban management system then controls that actions around the possible geyser burst and leak by processing early warning messages to the property owner of the event via (sms, email and push notifications) through the urban portal.

    The Geyser unit also allows for integration to your insurance provider by allowing the data to be processed to them in the event of a geyser burst or leak that will assist with immediate repairs and claims in the process.

    HOW DOES IT INTEGRATE WITH MY INSURANCE PROVIDER?

    We have an integration process that takes place with the insurance providers in South Africa that allow for each geyser management device installed to be processed and linked on the policy of each client in accordance with the policy process in place.

    This will allow for the data process to take place between the geyser management device and the insurance provider.

    WHAT NEEDS TO BE INSTALLED TO ALLOW FOR MY GEYSER TO BE MANAGED?

    To manage a geyser live from your property Urban Utilities would need to install a small device on the geyser architecture that would allow for the actual geyser to be managed and the data to be processed into the Urban network infrastructure.

    The Urban IoT network is cloud based thus allowing for the installations to be done seamlessly and without any major changes in the properties geyser architecture.

    90% of the installation is a plug & Play and can be done by any property owner. The other 10% only comes into effect if changes on the property architecture are needed and this would need to be done by a qualified plumber.

    WHERE WOULD I BE ABLE TO VIEW MY PROPERTIES GEYSER DATA?

    Urban Utilities designed a state of the art “National Utilities Portal” that allows for direct interaction between the actual property data that includes the geyser infrastructure, the property owner and the insurance providers.
    This process allow the flow of true and accurate information and utilities / geayser data to be processed 24/7 365 days of the year directly from the Urban utilities portal.

    Access to the “National Utilities Portal” can be obtained by registering on the national platform
    Click here to register and Join Urban Utilities

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