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Geyser Burst Management

Detect geyser burst and prevent water damage

12 Months

R1200

PER GEYSER / ANNUALLY

Annual Geyser Management

Unit Price

R2 288.50

What Is Included

1x Geyser Device
Real Time Geyser Valve Control
Real Time Burst Wornings
(SMS, Email & Push Notifications)
Real Time Leak Detection
Full Reporting Platform
24h support

Monthly

R100

PER GEYSER / MONTHLY

Monthly Geyser Management

Unit Price

R2 288.50

What Is Included

1x Geyser Device
Real Time Geyser Valve Control
Real Time Burst Wornings
(SMS, Email & Push Notifications)
Real Time Leak Detection
Full Reporting Platform
24h support

24 Months

R2400

PER GEYSER / BI-ANNUALLY

Bi-annual Geyser Management

Unit Price

R2 288.50

What Is Included

1x Geyser Device
Real Time Geyser Valve Control
Real Time Burst Wornings
(SMS, Email & Push Notifications)
Real Time Leak Detection
Full Reporting Platform
24h support

FAQs

Frequently asked questions

HOW CAN I JOIN URBAN UTILITIES?

You can join Urban Utilites and have your property geyser managed by simply clicking on the Join Now button, by sellecting your option best suited.

WHAT COST ARE INVOLVED IN JOINING?

The cost structure are divided into 2 main sections:

Monthly Management Fees:
– Monthly fee per meter installed @ R100 p/m

 

Equipment Fees: (once off)
– Geyser Management Device @ R2288.50 incl

The above fees exclude installation fees

HOW WOULD MY GEYSER BE MAMANGED?

The geyser management units are designed for control over the water management process that takes place on the geyser itself.

In the case of a geyser burst or leak the number one issue that comes into play would be the possibility of water damage caused by the leak or a burst geyser. The geyser units act as a water detection device that shuts off the water in the event that a burst or leak in the geyser is detected.

The Urban management system then controls that actions around the possible geyser burst and leak by processing early warning messages to the property owner of the event via (sms, email and push notifications) through the urban portal.

The Geyser unit also allows for integration to your insurance provider by allowing the data to be processed to them in the event of a geyser burst or leak that will assist with immediate repairs and claims in the process.

HOW DOES IT INTEGRATE WITH MY INSURANCE PROVIDER?

We have an integration process that takes place with the insurance providers in South Africa that allow for each geyser management device installed to be processed and linked on the policy of each client in accordance with the policy process in place.

This will allow for the data process to take place between the geyser management device and the insurance provider.

WHAT NEEDS TO BE INSTALLED TO ALLOW FOR MY GEYSER TO BE MANAGED?

To manage a geyser live from your property Urban Utilities would need to install a small device on the geyser architecture that would allow for the actual geyser to be managed and the data to be processed into the Urban network infrastructure.

The Urban IoT network is cloud based thus allowing for the installations to be done seamlessly and without any major changes in the properties geyser architecture.

90% of the installation is a plug & Play and can be done by any property owner. The other 10% only comes into effect if changes on the property architecture are needed and this would need to be done by a qualified plumber.

WHERE WOULD I BE ABLE TO VIEW MY PROPERTIES GEYSER DATA?

Urban Utilities designed a state of the art “National Utilities Portal” that allows for direct interaction between the actual property data that includes the geyser infrastructure, the property owner and the insurance providers.
This process allow the flow of true and accurate information and utilities / geayser data to be processed 24/7 365 days of the year directly from the Urban utilities portal.

Access to the “National Utilities Portal” can be obtained by registering on the national platform
Click here to register and Join Urban Utilities

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