Lodge your account & billing dispute

Complete the form below and follow the steps for resolution

 

Completing the Form below allows Urban Utilities to lodge your complaint with your utility service provider (your “Council/Municipality”) and allow us to assist in providing resolution on the account dispute.
Select your property type
As listed on the CIPRO registration documents
As listed on the CIPRO registration documents
company representative name
Company representative last name
Provide a valid email address
Provide a valid contact number
If other is selected - list your province above
If other is selected - list your municipality above
List the address as it appears on your Council/Municipality statement

List if different from main acc nr
List if different from main acc nr
Select your avg amount
List if the account is in arears
Why is the account in arears?
Is there a current dispute in progress
Provide the dispute nr if you marked "yes" above
Provide us some details on your dispute, the more detail the better

Upload your documents: latest 6 months account statement from your Council / Municipality + Copy of listed Directors ID + Company Registration Documents


error: Content is protected !!