Utility account invoicing and payments can be a nightmare to process and receive, thus causing frustrations for both the consumer and supplier
Invoicing & Bill Payments
Paperless billing is a highly attractive strategy for many reasons. Online Billing saves time, reduces printing and mailing costs, delivers faster account invoices, and helps reduce frustrations connected to late account statements.
When working on the Urban Portal, we will have done all the hard work to set up the online bill presentment and payment integrations – including PDF bill repositories, links to banking sites, and preferred online payment processors for credit cards, debit cards, and direct EFT processing as well as EasyPay processing that allows for payments to be done online or at all the EasyPay partners across South Africa.
Online Bank Processing
Utility accounts can be settled directly with all major South African from within the Urban portal my accounts section
USOFT paperless payment
Studies show that over 65% of consumers would likely adopt paperless billing if the system provided smart notifications. Our secure notification engine allows Urban Utilities to customize all bill notifications including new bills, upcoming bills, and
The Urban Customer Portal offers exceptional convenience and features for utility billing and payments. Customers have access to online billing and online payment functionality 24/7/365, and they can resolve most billing questions themselves, by viewing their account activity and usage information online – in
Online Payment Platforms
The Urban portal’s payment processing technology is integrated into all top online payment platforms available in South Africa, as aligned with all major utility suppliers
All utility account supplier invoices will be processed directly to each user “my account” section, making it easy to open and view online for pay & scan at any participating retail store
A Convenient Way for all Urban Customers to Pay and Engage
Once registered on the Urban Portal, customers have the ability to view their bills on any device from desktop computers to tablets and smartphones. It also allows all clients to pay their bills from anywhere, at any time by making use of the EasyPay processing structure at the payment kiosk and participating partners or by making a turn at the council accounts department for direct payments.
Now, customers can pay their bills whenever and wherever it’s most convenient for them. Not only that, but by signing up for online billing, your utility supplier can save time and money on printing and mailing costs, as well as reducing the strain placed on clients visiting the actual accounts department.
With an elegant, easy-to-understand interface that puts the information directly in the customer’s hands around the clock, the Urban Portal and USOFT process is a valuable asset for any utility consumer by providing our customers with the power to manage their usage, pay their bills, and receive critical information from us and the utility provider instantly.