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Utility account invoice & payments integrated into USOFT

All clients linked to USOFT will have access to a central payment platform integrated into the user level, this will allow for all utility accounts to be linked directly with the main supplier allowing for invoice receivables and bill payments on utility accounts in one platform

Smart Bills

Utility account invoicing and payments can be a nightmare to process and receive, thus causing frustrations for both the consumer and supplier

Invoicing & Bill Payments

Paperless billing is a highly attractive strategy for many reasons. Online Billing saves time, reduces printing and mailing costs, delivers faster account invoices, and helps reduce frustrations connected to late account statements.

When working on the Urban Portal, we will have done all the hard work to set up the online bill presentment and payment integrations – including PDF bill repositories, links to banking sites, and preferred online payment processors for credit cards, debit cards, and direct EFT processing as well as EasyPay processing that allows for payments to be done online or at all the EasyPay partners across South Africa.

Online Bank Processing

Utility accounts can be settled directly with all major South African from within the Urban portal my accounts section

Utility account payments made easy


With innovative account technology built into the utility portal, all users gain access to the smartest, most efficient utility account payment process on the market

When you make use of the Urban utility portal, you’re not just getting best-in-class payment technology, you’re also getting access to all your utility data invoices, live from within your property level allowing you to execute and manage all your utility payments from within the “my account” user section.

Urban Utilities

USOFT paperless payment 

Studies show that over 65% of consumers would likely adopt paperless billing if the system provided smart notifications. Our secure notification engine allows Urban Utilities to customize all bill notifications including new bills, upcoming bills, and past-due notices, and deliver them in a multifaceted way.

The Urban Customer Portal offers exceptional convenience and features for utility billing and payments. Customers have access to online billing and online payment functionality 24/7/365, and they can resolve most billing questions themselves, by viewing their account activity and usage information online – in real-time.

Online Payment Platforms

The Urban portal’s payment processing technology is integrated into all top online payment platforms available in South Africa, as aligned with all major utility suppliers

Store Payments

All utility account supplier invoices will be processed directly to each user “my account” section, making it easy to open and view online for pay & scan at any participating retail store

A Convenient Way for all Urban Customers to Pay and Engage

Once registered on the Urban Portal, customers have the ability to view their bills on any device from desktop computers to tablets and smartphones. It also allows all clients to pay their bills from anywhere, at any time by making use of the EasyPay processing structure at the payment kiosk and participating partners or by making a turn at the council accounts department for direct payments.

Now, customers can pay their bills whenever and wherever it’s most convenient for them. Not only that, but by signing up for online billing, your utility supplier can save time and money on printing and mailing costs, as well as reducing the strain placed on clients visiting the actual accounts department.

With an elegant, easy-to-understand interface that puts the information directly in the customer’s hands around the clock, the Urban Portal and USOFT process is a valuable asset for any utility consumer by providing our customers with the power to manage their usage, pay their bills, and receive critical information from us and the utility provider instantly.

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Urban Utilities Office

Cnr Leslie & William Nicol
128 Leslie Avenue
Design Quarter, Fourways
South Africa


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