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The Utility Portal, Designed For You To Manage Everything Utility Related

Now you can have access to all your utility data in one place, making it easy for consumers and suppliers to gain valuable access to analytical data & account information

But it’s not just about the raw data. An effective utility analytics software cleans inconsistent data sets and presents them in a single intuitive utility dashboard for consumers and suppliers to get a birds-eye view of consumption, property architecture performance & billing trends.

The Urban Utility Portal

Utility management and analytics take the guesswork out of consumptions and account processes, from data evaluation to management. Consumers can now make informed decisions based on their true usage, billing data, and consumption habits.

Gain Access To


Water Management

All your water consumptions and leak management

Electrical Management

All your electrical consumptions and demand management


GAS Management

All your LPG gas consumptions and control management

Reservoir Management

All your water tank levels & consumption management

Managing Utilities is easy, if you have the right tools


With innovative technology built into the utility portal, all users gain access to the smartest, most efficient platform on the market.

When you make use of the Urban utility portal, you’re not just getting best-in-class technology, you’re also getting access to all your utility data, live from within your property level allowing you to execute and manage all your utility needs from within the portal platform.

Urban Utilities

Ease Off Use

The portal is easy to use and build with user experience in mind, allowing every user to make use of interactive cards and graphs and navigational items available at your fingertips

The Changin Industry 

The utility industry faces transformative pressures from nearly every angle. Consumer expectations continue to evolve swiftly as available technology drives new trends and makes information more accessible. Conservation efforts and changing markets around the world continue to influence regulations and utility challenges.

Ideas that were once considered cutting edge – smart grid, pre-paid billing – are becoming commonplace and require us to respond more quickly.

At Urban Utilities we developed a Customer Information portal that not only meets the needs now, but one that also positions us to easily adapt as the industry continues to change, proactively leveraging innovative business models to promote growth and longevity and ensuring customer satisfaction.

Trusted by more than 400,000+ property owners and 1000+ organizations worldwide


Urban Utilities “uSOFT” platform is pre-wired to thousands of the world’s biggest utility suppliers, management agents & utility partners, so you get connected to your property information with blazing speed

Urban Utilities Account Management and Customer Portal deliver an exceptional customer experience that provides a complete end-to-end platform that meets all the utility needs now and into the future.

Put an end to Incorrect Billing and Estimations, No more incorrect meter readings and frustrations with your utility accounts. The Urban Customer Portal specifically designed for clients that want to ensure their utility bills are correct and accurate.

Available 24 7/365, our customer portal allows clients to view their utility consumptions and billing information live, the solution caters to all types of property owners and can be scaled as needed to provide the most accurate and drilled down information to cater for specific needs.

A Complete Customer Platform

Modern consumers expect more than just a bill from their utility providers: they want a consistent and valuable experience through a variety of channels. They want more choice in how they interact, and they want more access to information on demand. The Urban Customer portal allows us to engage the modern consumer with more flexibility and agility.

The portal meets the needs of all clients and suppliers alike and caters to all sizes with a modular design. The core component of the customer portal is a powerful data analytical management system that lays the foundation for accurate consumption data collection and billing strategies, ensuring that all consumptions are true reflections with accurate billing.

To find out more about the Urban Customer portal, simply register and see what the portal can do for you – now and in the future!

Have access to dedicated utility data and join the 300 000+ users making use of the urban portal


Discover how we increase client engagement with a range of self-serve features, and utility support structures all integrated into our Urban Utilities customer interface.

Urban Utilities modern approach to utility technology means our customers are empowered with the most innovative customer platform in the industry, ready for whatever utility challenges lie ahead. The Urban portal expertly manages each stage of the utility lifecycle, from consumption, billing and support operations, to customer programs and deep customer engagement.

Useful Links & Tips

Urban Utilities Office

Cnr Leslie & William Nicol
128 Leslie Avenue
Design Quarter, Fourways
South Africa


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